• Standard Use Restrictions

• Legal Restrictions

• Distribution Requests

• Fees

• MMRRC Shipping Information

• Cryo-recovery

• Resuscitation Timeline

• Limited Quantities

• Vendor Account Information

MMRRC Distribution Request Overview

Investigators may request materials from the MMRRC using the online Request Form (accessible from the Catalog Search page's results listing) or by calling MMRRC's Customer Service number 1-800-910-2291, (North America) or 1-207-288-6009, (international) between 8:00 AM and 6:00 PM EST/EDT on normal business days .

Please Note: the MMRRC is not currently set up to process credit card payments online. Please do not include any credit card numbers when requesting materials using the online form. This information is not sent using secure transfer mechanisms. The supplying MMRRC facility will contact you by phone for credit card payments.

Most MMRRC stocks are maintained as cryoarchives; thus, to ship live mice can require 12 to 14 weeks, sometimes more for a difficult strain or if the facility has a backlog of resuscitations already pending. Please see our resuscitation timeline. Live colonies are only maintained for lines with frequently recurring requests. Unless requesting specific quantities by genders or genotype, you will receive the recovered litter, which will include at least one mutant carrier.

All distributions of mice, cryopreserved germplasm, or ES cell lines are contingent on execution of an appropriate User Agreement or the standard MMRRC Conditions of Use (COU)(see MMRRC Agreements).